Refund & Return Policy

At 2Compress, your satisfaction is our top priority. We stand behind the quality of every product we sell, and we want you to feel completely confident with your purchase. If for any reason you are not fully satisfied, we are here to help make things right.

We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please read the details below carefully so you understand how our return and refund process works.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

• The item must be returned within 14 days of the delivery date.
• The item must be in the same condition that you received it — unworn, unused, unwashed, and undamaged.
• The item must be in its original packaging, with all tags and labels still attached.
• You must provide proof of purchase, such as your order number or order confirmation email.

Items that are returned without prior authorization, or that do not meet the conditions above, may not be accepted or may be subject to a reduced refund.

How to Start a Return

To initiate a return, please contact our customer support team at jeffandgonc@hotmail.com with your order number and the reason for the return. Our team will review your request and respond as quickly as possible.

Please do not send your product back before contacting us. Once your return is approved, we will provide you with the specific return address to be indicated by us, along with clear instructions on how to proceed. Items sent back to us without first requesting a return will not be accepted.

Return Shipping Costs

Unless the item you received was defective, damaged, or incorrect, the customer is responsible for the cost of return shipping. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item. Please keep your tracking number until your return has been fully processed.

Damages and Issues

Please inspect your order upon delivery. If you receive an item that is defective, damaged, or incorrect, contact us immediately at jeffandgonc@hotmail.com so that we can evaluate the issue and make it right. In these cases, we will cover the cost of a replacement or a full refund at no